P.O. Box 37200
Albuquerque, NM 87176
Our office is open by appointment only.
Call True Health New Mexico
Customer Service: 1-844-508-4677
Monday through Friday, 8:00 a.m. to 5:00 p.m.
Send a Secure Message to True Health New Mexico
Click here to access the True Health New Mexico Secure Messaging Portal.
True Health New Mexico Pharmacy Services
Pharmacy Customer Service: 1-866-341-8561
True Health New Mexico Care Connect Line (Nurse Advice Line)
1-800-659-8331 or dial 7-1-1
Appeals and Grievances Submissions
Fax: 1-800-747-9132, Attn: Appeal and Grievance Department
Compliance and Fraud, Waste, and Abuse Hotline
Need to send Protected Health Information securely? Please use our Secure Messaging Portal.
*Please note: The form above should be used only for general questions and comments. Please do not use this form to file an appeal or grievance.