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Contact Us

Mailing Address

P.O. Box 37200
Albuquerque, NM 87176

Our office is open by appointment only.

Call True Health New Mexico

Customer Service: 1-844-508-4677
Monday through Friday, 8:00 a.m. to 5:00 p.m.

Send a Secure Message to True Health New Mexico

Click here to access the True Health New Mexico Secure Messaging Portal.

True Health New Mexico Pharmacy Services

Pharmacy Customer Service: 1-866-341-8561

True Health New Mexico Care Connect Line (Nurse Advice Line)


TTY Services

1-800-659-8331 or dial 7-1-1

Appeals and Grievances Submissions

Fax: 1-800-747-9132, Attn: Appeal and Grievance Department

Compliance and Fraud, Waste, and Abuse Hotline


Contact Form*

Need to send Protected Health Information securely? Please use our Secure Messaging Portal.

*Please note: The form above should be used only for general questions and comments. Please do not use this form to file an appeal or grievance.